The quality approach implemented within the University of Mons is a way to continually improve its missions and to consider the needs and expectations of its members, both as actors and beneficiaries.
Specifically, through its Quality Charter, UMONS has committed itself to pursuing its three core missions: “to promote quality education in Hainaut, to ensure high-level research activities on an international scale, to contribute to social, economic and cultural development of the region”, all the while respecting equity, humanistic values and excellence.
The vision and practical goals of UMONS are described in a strategic note, which summarises the key indicators necessary to manage the institution. These enable the status reports of the concrete measures implemented by UMONS to be monitored in order to achieve the objectives it has set.
Alongside the institutional approach, the University’s individual faculties and schools are given a great amount of autonomy to ensure a standard of quality, tailored to their specific characteristics and ethos: ISO Certification (FWEG), EUR-ACE Label (FMPS), EMT Label (FTI)...
Using appropriate methods, UMONS strives for the continuous improvement of teaching and research, by making the students an absolute priority.
Concerned about this culture of quality, the University’s administrative departments have implemented an approach based on structuring initiatives and simplifying administrative procedures for different users.
As a result, all of these actions have contributed to the creation of a dynamic culture of quality that involves all UMONS members at all structural levels of the University, enhanced by the implementation of a “quality and management of information” unit.